Customer Service Software

Deliver an Outstanding Customer Experience

Take Your Customer Service to the Next Level

Make each and every customer feel like your number one priority. Cargas Energy makes it possible with easy-to-use customer service tools for fuel dealers.

Know Your Customers

See all information related to a customer in one place, including all locations and tanks, as well as recent transactions and account balance.

Speed Up Service

Give your customers what they need exactly when they need it with quick and easy steps for account updates and changes.

Personalize the Experience

Capture information about each customer and save it to their account to personalize future communications and build trust.

Eliminate Confusion

Give your team access to up-to-the-minute account information anytime, anywhere.

Improve Cash Flow

Generate revenue year-round with smart budget plans, manage delinquent accounts, and streamline the collections process.

Connect Your Teams

Help your Customer Service team work in sync with the rest of your organization, from your drivers and technicians in the field to your sales and marketing staff.

View Features

Keep Your CSRs in the Loop

Your business runs best when your office team knows what’s happening out in the field. Give your CSRs the insight they need with software that allows them to follow the activities of your drivers and technicians on the road.

Keep everyone on the same page

Provide continuous communication between the office and the field

View the location of each driver and technician in real time

Know the current status of each delivery ticket and work order

Marshville Propane Uses Cargas Energy to Put Customers First

“Before the Cargas Energy solution, we had to hang up and call customers back even if they asked the most basic customer service question. Now, we can find the customer information we need—both past and current—just a few mouse clicks away.”