Mobile
Choose Cargas Energy to deliver
Delivery drivers and service technicians are the face of your company. They are in the field delivering your products and services and interacting with your customers on a daily basis. So why do some of your most valuable assets have the least amount of information available to perform their job functions? For field personnel, the use of two way radios and cell phones have become a standard in communication; however, there are still manual tasks and cumbersome paper delivery tickets and work orders to be dealt with, which result in inefficient data entry and administrative costs.
Best in class organizations have empowered their field personnel with mobile technology that eliminates paperwork, re-keying of information and costly errors associated with manual input. Cargas Energy’s Mobile Delivery and Mobile Service applications enable your field workers to focus on what they do best – delivering fuel and service your customers.
Cargas Mobile Delivery
Cargas Mobile Delivery is an invaluable, end-to-end time saver for your organization. Drivers are seamlessly connected to the office with instant, real-time wireless capabilities of our mobile solutions. The system’s paperless and fully automated routing and dispatching streamlines and optimizes your driver’s day. By eliminating these labor intensive and manual routines, your drivers are afforded extra hours in the day to focus on delivering fuel instead of paperwork and route planning.
Integrated with all major fuel meters, our innovative software running on durable, ruggedized tablet computers will assist your field personnel by automatically connecting to the meter, capturing every delivery transaction, shutting off the meter and immediately sending all of the delivery information to the back office with account information, pricing, time of delivery and much more. If will-call deliveries are a significant priority for your operation, Cargas Energy can dispatch them in real time to a driver’s mobile device. Where drivers would previously have had to write down will-call deliveries and look up customer address locations in a map book, now with a couple of clicks, they can look up a customer, add a delivery ticket on their device and get turn-by-turn directions via built-in GPS on their mobile device.
Delivery progress is viewable in near real time providing the office with an instant view of driver production, drop size and fuel sales. Additionally, the GPS data is integrated in near real-time to the back office system to provide up to the minute fleet tracking, with the option of replaying any part of the day’s routes on the map.
Deliver more fuel with less drivers and vehicles.
Cargas Mobile Service
Eliminate the need to pre-print work orders and have techs come into the office every day to pick up their work. Enabled by Cargas Mobile Service, service technicians receive all of their work orders electronically on their tablet computer and use the built in navigation and directions to start their day on the job site.
As the day progresses they simply code their work within the Cargas Energy Mobile Service application and the information is immediately updated in the Cargas Energy back office system on the interactive Service Dispatch Board and the customer account. Service technicians provide increased customer service and speed up billing processes by previewing the invoice with the customer, capturing their signature on the tablet computer, and leaving a signed copy of the work order behind for the customer. Work can be reviewed in near real time by the service billing department.
Customer Account information such as past delivery history, past service work and efficiency tests are all available at the fingertips of the service technicians using Cargas Mobile Service. Parts inventory is automatically relieved and updated on the van as receipts are entered or parts are consumed. With the new found efficiencies and capabilities of Cargas Energy Mobile Service application your Service technicians won’t want to go back to paper and pencil — and neither will you.
Service more customers, eliminate costly re-keying of data and increase customer service and professionalism.
