Service
Own the home
As your organization expands into additional lines of business that serve your current and new customers, Cargas Energy expands with you – especially as it relates to servicing the mechanicals that support a comfortable home or business. From scheduling routine maintenance to emergency work to new equipment installations, Cargas Energy and Cargas Mobile Service have the capabilities to transform your service department.
- Intelligent Tune Up Zone Matching – automatically suggests and groups work together geographically based on future demand
- Workflow and Application Scripting to help triage Emergency Service Requests and automatically categorize calls
- Flexible Service Contract Management with Warranty Tracking
- Real Time Graphical Dispatch Board – flexible filters manage multiple divisions, organize various types of service work and provide a quick view of past, current and future service work
- Extend your view of work performed in real time with Cargas Mobile Service – put the power of a tablet PC in the hands of your technicians to eliminate re-keying of work performed, follow up notes, efficiency readings and more.
- Code work performed as Time and Materials, Flat Rate or both – import of Flat Rate books
- View real-time inventory in the van, across the fleet and in the warehouse – both in the field and in the office
- Easily integrate with parts vendors for electronic ordering and replenishment of your parts inventory
- Become the trusted professional by presenting work performed to your customers on the tablet PC, capture their signature and leave a fully priced invoice for payment
Cargas Energy’s capabilities will help you streamline complex service management operations and drive increased profitability and customer satisfaction.
