Personal Effectiveness
Creating a pathway to individual success.
Resilience: Positive Strategies for Managing Change
( all audiences – 2 hours )
the truth about change – the process of change – individual resilience skills (bouncing back with assertive communication; bouncing back by changing your reaction; bouncing back with support) – smoke signals: burnout warning signs – resources to help you bounce back
The Three R’s of Coping with Supervisor Stress
( supervisors and managers – 2-3 hours )
sources of stress – smoke signals of burnout – the 3 R’s of on-the-job coping – Recharge: increase your on-the-job energy – Reframe: change your reaction to stressful events and people – Reprioritize: live your priorities
SOS! Surviving Our Stress
( all audiences – 1.5-2 hours )
know what is stressful to you – watch for smoke signals of burnout – Strengthen your resistance by boosting your energy reserves, expressing yourself and developing a support system – Open your mind by knowing your A-B-Cs, talking back to yourself and taking charge with positive action – Soothe your spirit by enjoying your sense of humor, leaning on your sense of serious and remembering what’s important
Becoming More Assertive
( all audiences – 3-6 hours )
the four styles – barriers to assertive communication – six steps to becoming more assertive – key assertive behaviors (thinking & talking positively; listening; expressing thoughts & feelings; making simple requests; saying no; giving and accepting negative feedback; giving and accepting positive feedback; asking for a change in behavior)
The Attitude Advantage: Staying Positive in a Negative World
( all audiences – 1 hour )
origins of bad attitudes – the first step: decide to take charge – the attitude building blocks: (smart self talk; accepting differences; sense of humor; sense of serious; a yes! I can approach)
Keeping your COOL: 4 Steps to Anger Control
( all audiences – 1 hour )
daily challenges to keeping cool – categories and cycle of anger – trigger thoughts – to don’t list with angry people – the myth of ventilation – keeping your COOL (Catch your breath; Open your mind; Outsmart your reactions; Look for solutions)
